To avoid any uncomfortable feelings about forgetting to pay after a counselling session where your mind may well be elsewhere, or you are simply tired, payment is made either by cash or cheque before your session begins.
If you prefer to pay by bank transfer, this can be done the day before your session.
I do not have credit card facilities.
If you need to cancel an appointment, I do not charge cancellation fees, I can appreciate that sometimes unforeseen circumstances can occur and I do not see the need to make your situation worse. Simply send me a message or give me a call to let me know and that will suffice, even on the day of the appointment. Obviously the more notice I have from you the better but do not worry if you cannot.
If you miss more than three appointments, we will have a discussion on whether you are ready for counselling or maybe if I am the right person for you. It could simply be that you are not quite ready yet and we can stop the sessions until you are more able to cope.
Bringing Someone Along
If you feel you are not ready to come alone, it will be perfectly fine to bring someone along with you until you feel able to come alone. If you do wish to bring another person with you please let me know beforehand.
If you are late for any appointments that is absolutely fine, but your session will still end at the scheduled time and the same price will be charged – this is your time slot, so it is your choice in how you use it.
Under the Influence
Whilst I am happy to see clients who are still using drink or drugs, I respectfully ask that you attend your appointments in a clean coherent state. You will be asked to leave if you attend and are not sober.